woman in car giving thumbs up

When to Call for Roadside Assistance

Prompt & Reliable Roadside Assistance for Bartlett, Collierville, Memphis, TN; West Memphis, AR; & Southaven, MS

Vehicles are complex pieces of machinery that can encounter any number of issues at any time and place. Roadside assistance services can come in handy as a quick and convenient way to remedy many of these problems. Drivers often make the mistake, however, of thinking that roadside assistance is only for emergency situations, such as after a car crash. Read on to learn more about some of the common services the team here at Davenport’s Towing provides for customers stuck on the side of the road in Bartlett, Collierville, and Memphis, TN; West Memphis, AR; Southaven, MS; and the surrounding areas.

  • Flat Tires: Driving on a flat tire can cause serious damage to the wheel rim and should only be done in order to bring the vehicle to a safe parking spot. Some drivers may have experience with changing a tire themselves, but calling roadside assistance can ensure the switch is performed quickly, properly, and safely.
  • Dead Battery: We’ve all made the mistake of leaving our headlights on, only to return to our car to find that it won’t start. It’s common advice to carry jumper cables in the trunk, but sometimes there are no other vehicles and drivers around to help. Roadside assistance will give you a jump and get you back on the road.
  • Lock-Outs: Whether you’ve locked your keys inside the car, left them on a kitchen counter or in a desk drawer, or fear you may have actually lost them, many roadside assistance services can send out a professional auto locksmith to meet you, whether you are at home, the office, the grocery store, or anywhere else.
  • Out of Gas: When your gas gauge reaches the dreaded E, you are not always in the vicinity of a station to refill. Don’t worry, simply contact roadside assistance. Someone will show up with a gas container and fuel up your tank enough to make it to the nearest pump.

If you are having any other trouble, do not hesitate to call Davenport’s Towing. Our friendly roadside assistance experts will be sure to do everything in their power to help you out of it!

Semi Towing a Railroad Repair Truck

Davenport’s uses unusual semi towing method

Davenport’s semi towing team came to the rescue of a railroad repair truck. The small truck had some mechanical issues and would not start. Thankfully, the truck was in an industrial park and not over the railroad tracks when it decided not to start! The crew was on site at Rivergate Road in 45 minutes and got straight to work.

They decided to use a more unusual technique to tow the truck to the repair yard. Normally, to tow a truck they would need to disable the drive shaft and then proceed to hook onto the front of the truck. This was not the case with this tow! The team decided to hook up to the rear of the truck to avoid disabling the drive shaft and get the truck to the repair yard quicker. This unusual technique was used as the truck was lightweight and the repair yard they needed to tow it to was only 10 miles away. This towing method can only be used in ideal situations as the team needs to drive at a slower speed with this set-up. They would not have been able to do this on a highway! 

Thanks to this novel towing method, it only took the team 23 minutes from arrival at the scene to drop off at the repair yard. How amazing is that? Continue the great work!

Details of Semi Towing a Railroad Repair Truck

A phone call requesting a semi towing team was received in the dispatch center at 3:00. The semi towing team was immediately dispatched. The semi towing team drove to the pick up location on Rivergate Road in an industrial park. 

The semi towing team arrived at the truck at 3:45. A lightweight railroad utility truck awaited the semi towing team at the scene. The trailer was in good condition but the truck would not start. The immediate cause of the lack of power in the truck was not known. The semi towing team disconnected the truck and the trailer. The railroad utility company sent another truck to pick up the trailer. 

The semi towing team assessed the situation. Normally, they would need to disable the drive shaft and hook up the front of the truck to be towed. In this situation, the semi towing team decided to use an uncommon towing method. The semi towing team hooked up to the rear of the truck. This was possible as the truck was lightweight and the drop off point was located a mere 10 miles away. Another element which made this technique possible was the location of the truck in a quiet industrial yard. Should the truck have broken down on the highway, this technique would not have been possible as this technique requires the semi towing team to drive slowly.

Once the semi towing team successfully hooked up the truck, they drove at a reduced speed to the repair yard 10 miles away. The truck was delivered to the repair yard at 4:08.

Davenports’ heavy towing wrecker gently pivoting the semi cab for a safe un-decking

Heavy Towing Effort To Undeck Semi Cab

Davenports Heavy Towing Team Dispatch Within the Hour to Un-Deck Semi Cab

Dedicated to their promise of first-rate 24-hour service, Davenports Heavy Towing delivered last week when a call came in from Tunica Mississippi, requesting for assistance to un-deck a brand new semi cab that had just been delivered.

A simple job, but no task is too big or small for the heavy towing team at Davenports. After receiving the call, the technician was immediately briefed and set-off south from Memphis down Route 61 in a 35 ton heavy wrecker, arriving to assist the customer in Mississippi in less than 90-minutes.

Pulling up to the roadside at 2076 Selden Road where the semi cab was parked, Davenports’ technician greeted the client and quickly set to work, extending the boom from the heavy wrecker to begin the task of un-decking the new semi cab from its carrier. Working swiftly, winch cables were then used to securely attach the decked semi cab to the boom, allowing the technician to gently pivot the heavy wrecker, and carefully lift the new truck. While the technician lifted the truck clear from the semi-cab on the ground, the customer assisted by driving the other semi-cab out from under the boom, clearing space for safe and gentle landing of the new truck onto the roadside. 

A great job well done by Davenports, and in super quick time, allowing the client to get on with the rest of the day’s to-do list. Check!

Davenports’ heavy towing wrecker gently pivoting the semi cab for a safe un-decking
Davenports’ heavy towing wrecker gently pivoting the semi cab for a safe un-decking

Details of Davenports Heavy Towing Services After Safely Un-Decking Semi Cab

Davenport’s heavy towing service w

as contacted to un-deck a semi cab that had just been delivered. The call came into their heavy towing team last week, from Tunica Mississippi. Our heavy towing technician drove from Davenports in Memphis to the Tunica location in Mississippi. The heavy towing technician parked his 35 ton heavy wrecker. The heavy towing technician assessed the situation, and he determined the best way to un-deck the semi cab attached to the other semi. The heavy towing technician then pulled up to the side of the decked semi. First, the heavy towing technician moved and extended his boom just over the semi-cab. Once the heavy boom was in place, the heavy towing technician decided to use the winch cables. The heavy towing technician extended the winch cables and he carefully attached the winch cable hook to the frame. Once the heavy towing technician determined that it was safely attached, the heavy towing technician walked back over to the heavy wrecker. The heavy towing technician then very simply lifted up the semi-cab. The heavy towing technician then turned the boom, which allowed the semi cab to clear itself from the semi that was carrying it. The heavy towing technician then slowly set the cab down, one foot, then two more feet until it finally rested safely on the ground.